Privacy Policy

1. Introduction

Welcome to Nitrade ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in tournaments and gaming activities.

By using Nitrade, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Username, email address, password, and profile information
• Profile Data: Display name, bio, profile picture, gaming preferences, and preferences
• Tournament Data: Tournament registrations, match results, rankings, and competition history
• Payment Information: Billing address, payment method details (processed securely through third-party providers like Stripe, PayPal, M-Pesa)
• Communication Data: Messages, support tickets, feedback, and correspondence with us
• Content: Posts, comments, reviews, and other content you create on the platform

2.2 Automatically Collected Information

When you use our services, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, features used, search queries, click patterns
• Location Data: General location information (country, region) based on IP address
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies
• Game Data: Game statistics, performance metrics, match history, and achievements

2.3 Information from Third Parties

We may receive information about you from third-party services, such as:

• Social media platforms (when you connect your account)
• Payment processors (transaction confirmations)
• Gaming platforms and APIs (game data, achievements)
• Analytics providers and advertising partners

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our platform and services
• Account Management: To create and manage your account, process registrations, and authenticate users
• Tournament Operations: To organize tournaments, manage brackets, track results, and distribute prizes
• Payment Processing: To process transactions, subscriptions, and payments securely
• Communication: To send you technical notices, updates, security alerts, and support messages
• Customer Support: To respond to your comments, questions, and support requests
• Personalization: To customize your experience, recommend content, and show relevant tournaments
• Analytics: To monitor and analyze trends, usage patterns, and platform performance
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance: To comply with legal obligations and enforce our terms of service
• Marketing: To send promotional communications (with your consent) about new features and tournaments

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform (hosting, payment processing, analytics)
• Tournament Organizers: With tournament organizers for tournament management and communication (limited to necessary information)
• Public Profiles: Your username, profile picture, and tournament results may be publicly visible
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• Consent: With your explicit consent for any other purpose

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure authentication and access controls
• Regular security assessments and vulnerability testing
• Employee training on data protection
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for processing based on consent
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at privacy@nitrade.pro.

8. Children's Privacy

Our services are not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: